Gift Wrapping

Because the way a gift is given can make the moment feel just as special as the gift itself. Our gift wrapping is thoughtfully prepared to create that little extra feeling of care, warmth and anticipation before it’s even opened.

Perfect for parents, grandparents, family or someone close to your heart — making your gift feel more personal, meaningful and memorable from the very first moment.

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3-5 business days of processing and production time for your order to ship out. 

HOW LONG IS THE SHIPPING TIME?· Average time: 5 - 10 business days

 There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped. All you need to do is send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:

- Your order number.

- A picture of the damaged product.

Once received, we'll be happy to send out another free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)

We’re here for you! If you have any questions about your order or our products, simply email us at support@luxurdo.com and our team will get back to you within 24 hours.